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Amida Care IT Operations Architect - Network in New York, New York

Amida Care, the largest Medicaid HIV Special Needs Plan in NY, delivers a uniquely effective care model that has become a true benchmark for innovation, engagement, and member health outcomes. Our mission is to provide access to comprehensive care and coordinated services that facilitate positive health outcomes and general well-being for our members. This true integrative care model addresses psychosocial, housing, behavioral and medical services directly evolving around the needs of each member. We are a community of individuals from diverse peoples who work together to actively foster a fair, equitable, inclusive environment where all employees receive an invitation to belong. Visit Amidacareny.org for more information about the Amida Care culture.We are actively seeking a highly motivated, innovative, and experienced leader to join our team as the IT Operations Architect - Network. Compensation will be commensurate with experience. Position Summary:The Information Technology Operations Architect-Network is responsible for the design (blueprint), creation and deployment of Amida Care’s networking technology (end-to-end solution architecture). He/she/they provide(s) technical expertise in the use of technology and is accountable for the overall performance of the enterprise’s solutions while ensuring these solutions work together properly (by application/ discipline). He/she/they implement(s) the transformation of business and technical requirements into overall technology solutions and works closely with all teams to implement robust, scalable solutions that interface across multiple platforms. He/she/they, is/are involved in selecting the appropriate WAN, LAN and VPN technologies to solve the problem. Once the solution is in place, he/she/they monitors and analyzes performance (usage), efficiency (metrics) and fit (achieved business needs) to fully exploit the solution asset. He/she/they also allocates resources to achieve optimum performance, including business continuity/ backup and recovery procedures f9rnenterprise’s needs. He/she/they develop(s) a common set of standards, methods and procedures used for the network discipline and recommends enhancements. Responsibilities:Define and document WAN, LAN and VPN build processes including testing and quality assurance; research and design alternative solutions to improve network performance, usability and reliability. Manage overall deployment methodology for WAN, LAN and VPN. Lead in response of defining and analyzing networking issues escalated from help desk.Analyze Problem Management and Root Cause Analysis reports and search for trends and solutions to prevent future problems; engages other teams to aggressively address significant problems.Adhere to existing processes as documented and actively participate in the development of new processes that adhere to best practices methodology.Evaluate and anticipate the impact of technical solutions environments; identify key performance indicators to quantify systems performance and deployment deliverables.Identify and maintain a definitive network related software and firmware standards and software and firmware lifecycle.Research and make recommendations on new technology products and services in support of procurement and development efforts.Possess a strong understanding of coding concepts (PowerShell, SNMP, WMI and vbs).Possess a strong understanding of network protocols (TCP/IP, iSCSI, UDP), switching technology and ports.Possess a strong understanding of integration design and reference architecture.Possess a strong understanding of High Availability, DNS, DCHP, AV and firewalls.Ensure that solutions meet business requirements and goals, fulfill end-user requirements and identify and resolve issues (execution of a plan that turns an idea into a solution).Amida Care is Diversity, Equity and Inclusion employer committed to full inclusion and elimination of discrimination in all its forms. We strive to develop, promote and sustain a culture that values equity and leverages diversity and inclusiveness in all that we do. EDUCATION REQUIREDBachelor’s Degree in Computer Science or related field or, an equivalent combination of education and related work experience required.EXPERIENCES AND/OR SKILLS REQUIREDFour (4) years’ work experience in Information Technology.Cyber security experience preferredDemonstrate design, development and implementation of highly complex solutions.Demonstrate logical approach to problem solving and high-level analytical capabilities, programming and related technical skills showing ingenuity and creativity, including an attention to detail and an understanding of business process and constraints.Work within a change management framework that incorporates distinct development, test and production environments, solution promotion and deployment processes, as well as, solution testing and defect management.Demonstrate knowledge of application system infrastructure, technology and concepts in an enterprise IT environment, with the ability to grasp quickly new technologies, applications and concepts, and apply them as required.Demonstrate ability to work in a team environment, meet deadlines, mentor, share knowledge and take on responsibility and accountability for assigned areas.Demonstrate ability to organize ad structure a growing inventory of application assets, and be able to draw and maintain diagrams that can quickly convey the overall context of the environment/ solution.Demonstrate experience in participating in multiple projects and ability to work with limited supervision, showing creativity, innovation, motivation, initiative and professionalism.Must have excellent interpersonal, analytical, written and verbal communication skills; including, the ability to convey information to non-technical colleagues in a concise and clear way. Demonstrate understanding and sensitivity to multi-cultural values, beliefs, and attitudes of both internal and external contacts.Demonstrate appropriate behaviors in accordance with the organization’s vision, mission, and values.

Minimum Salary: 84,739.00 Maximum Salary: 105,934.0 Salary Unit: Yearly

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