Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2023 revenue of approximately $9.2 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com.

Role Profile

This position in CI (Chemical Intermediates) supports the Commercial Director and members of the SBU in delivering variable margin results as well as other key sales objectives.

Responsibilities

• Maintain accurate business and territory data utilizing SAP and assist in system tests for SAP upgrades and integration at new Eastman sites relevant to Coatings & Inks.

• Provide overview training on market and territory assignments to CSRs and other users as needed.

• Assist with Global Commercial Director calendar as needed.

• Provide day-to-day Salesforce.com application support with Global Commercial team.

• Assist with troubleshooting forecast errors that relate to market and territory assignments.

• Schedule and track action items for Winning With Customers Action Review Meetings (WWCAR) for all regions.

• Manage access and content in Chatter Groups and Sales and Organization SharePoint sites.

• Manage communication to Sales team and CSR teams for issues impacting customers.

• Coordinate all aspects of annual Americas Sales Meetings and North America industry conferences including serving as Eastman liaison with industry organizations, venue selection, space requirements and associated contracts and catering agreements.

• Coordinate all details for customer visits to the Kingsport site.

• Provide analysis and support for special organizational projects as needed.

Qualifications

• Excellent organizational, interpersonal , verbal, and written communication skills.

• Exceptional attention to detail, with the ability to produce accurate, error-free work.

• Ability to handle and prioritize multiple tasks simultaneously in a deadline-driven, fast paced environment.

• Strong follow-through skills to ensure deadlines are met.

• Ability to take initiative and assume responsibility for projects and tasks.

• Excellent judgment and decision-making skills.

• Minimum 3 years of Administrative support experience is preferred.

• Ability to synthesize data and generate presentation quality outputs is a must.

• Strong Microsoft (Excel, PowerPoint, Outlook, SharePoint, Power BI) and related computer applications skills required.

• SAP and Salesforce.com experience a plus.

• Must possess a strong customer service mindset, be a self-starter and able to manage multiple priorities in support of meeting critical deadlines.

  Eastman Chemical Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristics protected by law.

  Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.